For businesses of all types and size, managing data online is critical to the smooth operation of a website. However, incorporating data collection programs can be time consuming, especially if any of your data is “time bound” – meaning it’s only valid and useful during a specific period of time.

Here’s a solution. FormSpring provides free and paid website data collection services that eliminate the need for additional programming or the purchase of additional software.

If your website includes contact or event registration forms, surveys, and the like, FormSpring provides services ranging from a basic free option to more feature-intensive offerings with custom made forms based on your unique requirements. There’s no long-term registration contract, and you may cancel at any time. FormSpring also offers a 30-day money back guarantee.

It’s worth noting that the data is stored on FormSpring’s servers, so if you have special compliance requirements for privacy or security you might want to check to ensure you remain compliant.

Overall, FormSpring is a very useful website for companies or groups that need a hassle-free way to collect data through their website. Check out their free version of the plan or use the 30-day money back guarantee to explore whether FormSpring meets your data collection needs.

The growing reach and power of the internet has changed the way people do business, with more and more web-based services popping up. One of these is SaaS.

SaaS stands for Software as a Service, which refers to any licensed software being “rented” to a company by another company on an as-needed basis.

To illustrate, let’s say Company A is in need of licensed software, but only for a specific period of time because of a one-time client or project. Company B, as the SaaS provider, rents out the use of the software  to Company A for the time Company A needs to use it – weekly, monthly, and so on. (Company B is specially licensed to do this, of course.)

The term became popular near the end of 2000, but the service started in 1998 with a website called siteeasy.com. The concept has become increasingly popular because the legal alternative to rent/outsource the use of the software spares the expense and hassle of procuring software licenses.

As with other outsourced services, the hardware used for SaaS are remotely located and hosted, and accessed through the internet by the subscriber. Virtually all kinds of software can be used through a SaaS service, and availability of the software depends on the subscriber.

There’s vast potential in the use of the internet and web-based services such as SaaS, but the nature of the remote hosting service is not for everyone. If you’d like to learn more about the pros and cons in relation to your business model, we’d be happy to discuss a possible SaaS road map with you.

Small and medium-sized companies sometimes think that disaster planning is only for larger corporations, but recent changes in technology make such planning affordable for almost all business sizes. In fact, small businesses today can’t afford to be without such planning.

As a small business owner, you should have three goals when it comes to disaster planning: ensuring that you never lose critical data, minimizing downtime, and recovering as quickly as possible in the event of a disaster.

Those actions fall into three different categories: backups, disaster recovery, and business continuity.

What’s the difference?

• Backing up is the process of safeguarding your data by copying it to a safe medium for recovery in the event of loss.

• Disaster recovery is the process of restoring operations that are critical to your business after a disaster occurs.

• Business continuity is the creation of a plan that details how your organization will recover and restore interrupted functions after a disaster.

Business continuity is the most comprehensive of these three functions, because it involves much more than just a discussion of IT issues – it’s a detailed action plan. Certainly, you need to consider how you protect your IT infrastructure and data, but you also need to consider what you and your employees should do if a disaster occurs. Do your employees know where to meet in the event of a building evacuation? Do you have a plan for reaching out to all employees and their emergency contacts to communicate critical information? Do you have a way to communicate to customers when and how you’ll resume providing products or services? What will you do if one of your major suppliers experiences a disaster?

It’s hard to underestimate the importance of these three plans, but many small and medium businesses do. That’s because when most people think of disaster, they think of floods, earthquakes, and fires. They may even consider equipment failures. But there are human-induced disasters as well—for example, disgruntled or incompetent employees who delete critical information, or hackers. It could easily happen to you.

Perhaps you have a backup system in place. Maybe you even have backup, disaster recovery, and business continuity plans. But because business goals and environments change, any plan needs to be re-evaluated from time to time to make sure it’s still meeting all of your needs. We can help you evaluate your current plans, or sort through the options if you don’t yet have plans. Contact us for today for details.

With more and more people and organisations accessing the Internet, and as the potential uses of the web grows, the way business is done is naturally evolving as well.

One example of this is the emergence of cloud computing services. In essence, this is the outsourcing of an organization’s IT services to a different company. Everything is managed through the Internet – through “the cloud”, hence the term.

There are three things that make cloud computing services different from usual hosting services:

• The company only pays for the resources they use.
• Subscribers can adjust the amount of service they get based on their need.
• The service is completely managed by the service provider.

Cloud computing services also include providing virtual data storage – meaning you store your data off site on the cloud service provider’s secure servers. You can, however, still access your data through the Internet.

There are both private and public cloud services. A public cloud service is available to everyone on the Internet, while private services are only available to specific clientèle. Some cloud services use public clouds to provide private service, making them a virtual private cloud computing service.

The increasing use of the web in our personal and social lives as well as in business gives the trend of cloud computing services vast potential. However, this service is not for everyone – for instance, if you have reservations about keeping sensitive information in a location outside your organization, you might want to pass.

Want to learn the pros and cons of cloud computing services for your business model? Give us a call – we’d be happy to discuss a possible cloud computing road map with you.

A new report by security vendor Cenzic shares research indicating that security flaws found in Web applications continue to grow and should be a major concern for many businesses, including SMEs, as more and more depend on the Web for their business. According to the report, almost 80 percent of more than 3,000 software security flaws publicly reported this year have been in web technologies such as web servers, applications, plug-ins, and web browsers. That number is about 10 percent higher than the number of flaws reported in the same period last year — and 9 out of 10 of the flaws were found in commercial code. The top 10 vulnerabilities for the first half of 2009 included familiar names such as Sun, IBM, Mozilla, Apache, and Safari, where most Web applications were found to have vulnerabilities related to information leaks and exposures, Cross-Site Scripting, and session management.

Are you using the web for your business? Concerned about the security of your data and information? Contact us and see how we can help.

Related articles:

• Web application security is growing problem for enterprises (infoworld.com)
• Firefox flaws make up 44% of all browser bugs? (theregister.co.uk)
• Vulnerabilities Whitehat Security (ecombizcenter.blogspot.com)

Quoting research from various industry analysts, Microsoft warned that users who install unlicensed or counterfeit software on their PCs are 73% more likely to suffer data loss or damage than users of legitimate software. The company also cited a 2006 IDC study that found that 25% of counterfeit software attempted to install unwanted or malicious code when downloaded. In response, Microsoft is launching a series of educational initiatives and enforcement actions in over 70 countries to combat the threat. Microsoft is calling its anti-piracy campaign Consumer Action Day. Microsoft has posted additional information about the risks of counterfeit software and its efforts to fight the problem at microsoft.com/howtotell.

Related articles:

• Counterfeit reports climb (robbiz1978.blogspot.com)
• Microsoft launches attack on pirates, counterfeiters (seattlepi.com)
• Microsoft Links Malware Rates To Pirated Windows (news.slashdot.org)

The recent release of Windows 7 has seen much more good than bad – which cannot be said for its predecessor, Windows Vista. Even in the early stages of testing, many were impressed with the improvements Microsoft included in this relatively early upgrade to its OS, and many were hopeful that this time around, Windows would not be such a pain to use. And they were not disappointed.

Here are a few things you’ll love about Windows 7:

1. Faster boot up times

Vista was plagued with slow boot times, owing to its demand for high-end hardware in order to function smoothly. Windows 7, on the other hand, does more with less.

2. Lighter spec requirements

Speaking of hardware requirements and more for less, Windows 7 needs less power from your rig to function properly. This means that even hardware systems with bareback specs can run Windows 7 decently.

3. A new taskbar

The new taskbar is a combination of the old taskbar and the quick-launch icons of previous instalments. Frequently used programs are pinned as icons onto the taskbar, and can be used as both a launcher and as a preview for any running windows under that program.

4. File organization

The file system in Windows 7 is more unified now, and enables you to group similar programs together regardless of which hard disk it lives on.

5. Less nagging

One of the most annoying features of Windows Vista was the perpetual reminders about this and that mundane task. Windows 7 lets you configure the warnings to pop up only for issues you feel are important. UAC (User Account Control) also adopts this principle, eliminating that annoying Vista permissions window that popped up even for the most ordinary procedure.

If you’re excited about upgrading to Windows 7, you’re not alone. Reactions are coming in from people who have tried the new operating system and so far, the reviews have been positive. From the new and improved UI, to enhanced features such as Live Taskbar previews, easier file sharing, wider hardware support and others, Microsoft has made the upgrade compelling for many Windows users, especially those who skipped Vista and held on to XP.

If you’re using an older computer running Windows XP, we suggest you first head over to Microsoft’s Windows 7 Upgrade Advisor. After downloading the free tool, run it to scan your PC for potential issues with your hardware, devices, and installed programs. The tool will recommend actions you should take before you upgrade.

If your PC is running Windows Vista without problems, chances are it’s ready to run Windows 7. If you bought your copy of Vista or a PC running Vista after June 26, 2009, you might be qualified for a special upgrade offer to Windows 7, so make Microsoft’s official Windows 7 Upgrade and Migration page your first stop to find out.

Once you’re ready to take the plunge, get ready to do some homework first. Just like Vista, Windows 7 comes in different editions. Weigh your options and find out which edition is right for you. Also, PC World has put together a nice article on the five things you should know before upgrading to Windows 7 from XP. For a more detailed guide, visit Engadget blog’s excellent post on how to install Windows 7 and live to tell about it.

If you find the process too complicated, don’t have the time, or if you’re thinking of upgrading many computers, why not contact us? We can help you sort out your options and ensure a smooth upgrade.

Related articles:

• Seven things to know about Windows 7 (cnn.com)
• 27 Takes on Windows 7 [Roundups] (gizmodo.com)
• Windows 7 Launch, what the Experts say + Microsoft store grand opening. (domkop.co.za)